privacy policy

Privacy Policy

BC Fitness Limited, (collectively “we”, “us”, the “Company”, “BC” ) respect the
privacy rights of visitors to the Company’s website and mobile app and of individuals
who participate in, access or sign up to any of the Company’s services, activities or
online content including without limitation our business partners’ products and
services (collectively referred to as “Services”). We endeavor to ensure that all our
collection, transmission, storage and usage of personal data is carried out in
compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the
Hong Kong Special Administrative Region (the “PDPO”). By providing your personal
data to us, you are consenting to this Privacy Policy.

The term “personal data” shall have the meaning ascribed to it by the PDPO.


You need not supply any personal data in order to access the Company’s website or
mobile app. When you participate in, access or sign up to any of the Services,
personal data is collected from you to enable us to provide you with the Services.
You may decline to provide us with the requested personal data, but in such case we
may not be able to provide the Services to you. By submitting your personal data you
consent to the use of that data as set out in this Privacy Policy Statement.

Personal data collected from you may be used by the Company for, without

· identifying you and any accounts you hold with us
· enabling the provision of the Services to you
· the normal management, operation, and maintenance of Our App and/or Our Website;
· providing you with regular communications from us with details of our service and business promotions etc;
· providing you with Informations or Services which you haverequested;
· carrying out prize draws, games or competitions which you have entered;
· carrying out data sorting and analysis to enable us to better understand your characteristics and buying behavior and to provide other
services better tailored to your needs, and to assist us in selecting Services that are likely to be of interest to you;
· designing new or improving existing services provided by us, Our Affiliates and/or Our Subsidiaries to you;
· investigation of complaints, suspected suspicious transactions, andresearch for service improvement
· conducting research, statistical analysis and behavioral analysis
· making suggestions and recommendations to you and other users of our Services or goods and services that may interest you or them
· customizing the Company’s website and its content to your particularpreferences
· provisioning of customer services
· handling your complaints and account enquiries, and handling anyclaim, action and/or proceedings against the Company or any party
· fraud prevention and detection
· auditing purposes
· making such disclosures as required by applicable laws, rules andregulations
· any other purposes directly related to the purpose for which the personal data were originally collected


Types of personal data collected by the Company may include, without limitation:

1. Your personal information and contact information such as your name, gender, date of birth, identity card number, telephone number, social
media contact, email address, residential address, mailing address, and billing address;
2. Your business information such as company name and business title;
3. Your account details, including first 6 digits and last 4 digits of credit card account numbers, or user accounts;
4. Your payment transaction details;
5. Your household income range, and personal interest;
6. IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or
mobile device; and
7. Telephone numbers and email addresses contained in your phone book, when you choose to participate in interactive features of our service.
In this case we will have informed you when you access to our service and by providing that data to us you agree that you have obtained
consent from those individuals in the phone books.

We may access, use and/or process your biometric data including without limitation
fingerprints and facial images stored on your mobile device or other device for the
purpose of conducting identity verification, however we will not collect nor store such


All personal data collected and held by the Company will be kept confidential, but
where disclosure is necessary for the Company to comply with any statutory
obligations or requirements, or for the Company to provide the Services to you or to
carry out the original purpose, or a directly related purpose, for which the personal
data were collected, those data may be provided to the following parties (whether
within or outside Hong Kong):

Competent court of law, law enforcement agencies, or other
governmental or statutory authorities, institutions or organizations;
Company’s associated companies, business partners, contractors,
agents, sellers or suppliers of the goods/services, or other service
operators, who are involved in the sales and marketing,
administration or provision of the Services;
Company’s business partners including without limitation insurance
companies who assess and/or process insurance applications,
renewal applications, insurance claims and settlements, provide
insurance services for you and/or handle enquiries or complaints
Any other person under a duty of confidentiality to the Company
including a member of its group of companies, IT consultants, data
processors, auditors, accountants, or lawyers, which has undertaken
to keep such information confidential; and
Banks, financial institutions, insurance companies, credit card
issuing companies or debt collection agencies.

Any questions, comments, suggestions or information other than personal data sent
or posted to our website, or any part of the site by you will be considered as
voluntarily provided to the Company on a non-confidential and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish and/or post
elsewhere such information freely, including passing it to any associated company
for example, in connection with the development and marketing of services and to
meet user needs.

We may share non-personal data such as anonymized data and aggregated data
relating to without limitation sales transactions, user traffic, logistics and warehouse
performance publicly and with our partners including without limitation with existing
and potential business partners, sellers or suppliers of the goods/services, start-up
entrepreneurs and academics.

All reasonable efforts are made to ensure that any personal data held by the
Company is stored in a secure and safe place.
All personal data which we collect is kept confidential to the best of our ability. You
will appreciate however, that we cannot guarantee the security of transmission.


If necessary, the Company may transfer the personal data to places outside the
Hong Kong Special Administrative Region for carrying out the purposes, or the
directly related purposes, for which the personal data were collected. All the transfer
of those personal data will be carried out in compliance with the requirements of the


If you choose, or you are provided with, a user identification code, password or any
other piece of information as part of our security procedures, you must treat such
information as confidential. You must not disclose it to any third party. If your mobile
number is used for account login, you shall ensure that timely update is made by
logging in to your account at “Account Profile” when your mobile number is to be
changed or returned to your mobile operator. This is important to ensure that your
account information will not be accessed by a third party who may have acquired the
right to use your discarded mobile number. You are solely responsible for securing
your account in this particular way. We shall have no liability to you for any loss or
damage in this regard.

Unless there is a mandatory legal requirement for us to keep your personal data for a
specified period, we will only retain your personal data for as long as is necessary to
fulfill the purpose for which the personal data were originally collected.


From time to time, the Company may use your personal data to send you news,
offers, promotions and joint marketing offers and the Company requires your consent
for that purpose. We may contact you by email, in-app notifications, social media,
SMS, text/picture/video message, telephone or mail.

Your name, email address, telephone number, contact address, social media
contact, date of birth, products and services portfolio information, transaction
patterns and behaviors, browsing records, and personal interests held by the
Company may be used by the Company in direct marketing of the Services and the
following products or services offered by the Company’s business partners, including
without limitation: food and beverages, groceries, personal care and health, and
solicitation of donations or contributions for charitable, cultural, philanthropic or
recreational purposes, which may be of interest to you.

If you prefer not to receive any direct marketing communications from us or our
marketing partners, you can opt out at any time by updating your preferences
through your registered account or an unsubscribe link provided. Upon receipt of
your request, we shall cease to so use your personal data as soon as possible
without charge to you.


A cookie is a small text file which is placed onto your computer (or other electronic
device) when you access the Company’s website. We use cookies on our website to:

· recognize you whenever you visit this website
· obtain information about your preferences, viewing and browsing
behavior, online movements and use of the Internet
· keep track of the items stored in your shopping basket and take you
through the checkout process
· carry out research and statistical analysis to help improve our
Services and to help us better understand our visitor and customer
requirements and interests
· target our marketing and advertising campaigns and those of our
business partners and advertisers more effectively by providing
interest-based advertisements that are personalised to your interests
· make your online experience more efficient and enjoyable
· enable tighter security

The information we obtain from our use of cookies may not contain your personal
data. Although we may obtain information about your computer or other electronic
device such as IP address, browser settings, browsing records, and/or other Internet
log information, this may not be able to identify you personally. To the extent that
non-personal data is combined with personal data, we treat the combined data as
personal data for the purposes of this Privacy Policy Statement. In certain
circumstances we may collect personal data about you, but only where you
voluntarily provide it by completing an online form, or where you purchase goods
from our website or use the Services.

If you want to disallow the use of cookies, you can do so on your own web browser. If
you disable cookies, you acknowledge that you may not be able to use some of the
functionality of our website.


This Privacy Policy Statement only applies to the Company’s website. Our website
may contain links to other sites and pages. By activating a link, such as for example
by clicking on the banner of an advertiser, you leave our website and the Company
does not exercise control over any personal data or any other information you give to
any other entity after you have left our website. Access to and use of such other
websites is at your own risk.


If you have any query in relation to the Company’s privacy policy or you wish to
access or correct your personal data held by us, you may contact us by Email to the
following address:

Email: [email protected]
To: BC Fitness Limited
Attention: Personal Data Officer

The Company reserves the right to charge you a reasonable fee for complying with a
data access request as permitted by the PDPO.

In the event of any discrepancy or inconsistency between the English and Chinese
versions of this Privacy Policy, the English version shall prevail.

We keep this Privacy Policy under regular review and place updates on our website
from time to time.

Last Updated: February 2021